Track Your Order

Once your JanJay Fashions order ships, we will email you a shipping confirmation with a tracking link when available.

Find your tracking link

  1. Open the shipping confirmation email from JanJay Fashions.
  2. Select the tracking link to view the latest carrier updates.
  3. You can also open your original order confirmation and select the order-status link.

Tracking may take time to update after the carrier receives your package. If your order has not shipped yet, tracking may not be available.

Need help?

Email info@janjayfashions.com with your order number, or call 1-866-282-3803. Please do not send payment-card information.

Read our Shipping Policy