Contact JanJay Fashions

Contact JanJay Fashions

Have a question about sizing, product condition, shipping, or your order? We’re here to help.

Customer Support

Email: arthurisaac@janjayfashion.com
Phone: (470) 296-1042
Based in: Atlanta, Georgia

Hours: Monday–Friday, 10:00 AM–6:00 PM Eastern Time

Please allow 1–2 business days for a response.

Questions About an Order

Include your order number and a brief description of your question. For damaged or incorrect items, please include clear photographs.

For purchases made through Whatnot or Poshmark, contact us through the platform where you placed your order so we can assist you within its support process.

Product and Consignment Inquiries

For questions about an item or our resale and consignment side, email us with the relevant details.